As an Admin, you have full control over your Participant's profile and care team. This guide covers how to manage team membership, handover Admin responsibilities, and leave a team when your role changes.

Before You Leave a Team

Before leaving a care team, we recommend completing these steps:

1. Update the Primary Contact

   • From the Participant’s profile, select the three lines in the top left corner to go to their profile settings.
   • Click on Manage Subscription
   • Fill in the Primary Contact section with details of the person who will be managing the account
   • This helps the Maslow team know who to contact about the account

   

   

2. Invite the New Admin(s)

   • Send an invite to the person(s) who will take over as Admin
   • They can join via email invitation, URL link, or by scanning the Participant’s QR code
   • Once they've joined, go to Team and make them an Admin

3. Confirm the Handover

   • Ensure the new Admin can access the profile and understands their responsibilities
   • Check that all care content (Routines, Check-ins, Guides) is up to date

How to Leave a Team

Once you've handed over Admin responsibilities, you can remove yourself from the team:

1. Go to Team at the bottom of the the main menu
2. Find your own name in the team list
3. Click the three dots (...) next to your name
4. Click on Leave Team

Managing Your Team as an Admin

Admins have the ability to moderate the care team, including:

• Adding team members via email, URL, or QR code
• Making other members Admins to share management responsibilities
• Removing team members who no longer need access to the profile

For detailed instructions on Admin capabilities, see: How do Admin privileges work