Your Maslow account allows you to access your profile, or the profile of someone you support.

If you’re a caregiver, therapist, or support coordinator, you can use one account to join multiple care teams.

Profiles may include the participant, family, support workers, therapists, coordinators or any other key person in the team.

Watch the video to learn how to use the care features of Maslow.

Instructions

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1. Go to app.maslow.io on your phone, computer, or tablet OR Scan a participant’s unique QR code

2. Complete a Check-in

   • Leave a shift note or progress note during your shift

3. Complete the tasks in a Routine

   • Open a routine e.g. Morning routine
   • Tick of the tasks you have completed in that routine
   • Any remaining tasks can be completed by the next team members
   • NOTE: at midnight all routines refresh to be ticked again the following day

4. Open the Guides to find key care information about the participant

   • Guides may include pdfs or videos around how to support the person
   • Examples may include a care guide, a manual handling video, or a therapy guide

5. Track the updates and history via Progress

   • Open the progress tab and see all the shift notes and routines completed each day
   • Each of these entries will have a date, time, and the person’s name who completed it

6. Leave a message in the team Chat

   • Open the circular chat icon in the top right corner
   • Leave a message for the family and team to see in the one place
   • Flag any messages that are important for the whole team to be alerted

Tips

• Leaving a note or completing a routine should take no longer than 2 - 5 minutes of your time
• Via the check-ins and routines click the ‘See all’ button to see more areas for shift notes or tasks for the day
• Share a video or picture via check-ins or the chat for the whole team to see
• Open the menu bar on the top left to manage your notification preferences